Tips for Using Realm

Tips for Using Realm

Five years ago, Northside moved to a church record-keeping solution called Realm. It primarily serves the administrative needs of our staff, but it also offers ways to support how you are involved in our church family. Not only does Realm improve work life for our ministry staff, it makes it easier for our church family to connect with each other, keep up with what’s going on, and grow as a connected community of believers.


If you’re new to Realm, follow these instructions to get started.

Each Realm user needs an email address, which serves as the Realm username. If you’ve never gotten into Realm before, call the church office at 838-5200 and ask for a “Realm invite” to be sent to your email address.

To get started with Realm on a computer, open the Realm invite email and follow the instructions to get into Realm using the temporary password provided. Once in Realm, change your password as follows: (1) Click on your name in the upper right corner of the screen. (2) Click on “Manage Account.” (3) In the “Password” section, enter your old password and a new password.

To get started with Realm on a smartphone, go to your app store and download the free Realm Connect app. Open the app and use the same email address and password to login to Realm as you use on a computer.

If you forget your Realm password, you will need to reset it on a computer as follows: (1) Go to (our church website), hover over the Members menu, and select “Connect – Our Church Community.” (2) Click “Forgot your password?”. (3) Enter your email address and then click “Send Email.” (4) Open the email you receive from Realm and use the temporary password to log in. (5) Once you’re in Realm, follow the instructions above to change your password.

Did you know you can edit your contact information in Realm? Here’s how to do it on a computer: (1) In Realm, click on your name in the upper right corner of the screen. (2) Click on “My Profile.” (3) Click “Edit Profile.” (4) Click “Contact Information” or “Personal Information.” (5) Make whatever changes are needed. (5) Click “Save.”

You can also upload your own profile photo by following these steps on a computer: (1) Click on your name in the upper right corner of the screen. (2) Click on the large circle next to your name in the middle of the screen. (It will probably already have a photo in it.)    (3) Click “New Profile Photo.” (4) Navigate to the photo on your computer that you want to upload and double-click on it. (5) Drag and resize the photo to position your face in the circle and click “Save.”

Call the church office if you have any questions about Realm.